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Jay's Cleaners

2350 24th Ave E, Seattle, WA 98112, United States

+1 206-328-8158

Name: Jane Ren
Rating: 1
Review: I've been coming to this neighborhood spot for the past year but unfortunately had a really negative recent experience. I had dropped off my dress for dry cleaning and pointed out a stain. When I picked up my clothes there was a giant rip in my dress, and they fabric had clearly been damaged by some sort of chemical treatment. They not only did not apologize or offer to pay for the damage, but also very aggressively tried to blame the stain and me for the rip.Reformation (where the dress is from) is repairing this dress as part of their sustainability program and asked me to post a review so others are aware not to come here for sustainable fabrics or if you want your clothes to last a long time.
Date: a year ago

Name: Shavneel Nand
Rating: 5
Review: Glad to have made the drive. Drove from Tacoma to Seattle for Jay's Cleaners because they have listed 'leather cleaning' to select products on their business listing in Yelp. There was a choice between Jay and another business that was in Seattle but in the end Jay was the right choice. I received quality customer service, with consideration by the store manager, for the drive made to their business on not being able to pick up on the day my order was ready. The suede jacket was bought from a thrift store however after the cleaning it did not look at all it was from a thrift store.
Date: 10 months ago

Our Happy Customers Reviews

Ratings: 3.8 | Reviews: 13

Name: Megan Owen
Rating: 1
Review: I WOULD NOT recommend this dry cleaner. I stopped to pick up a handful of formal dresses and summer suits I forgot dropping last fall (until I wanted to wear something)and they informed me that my stuff had either been lost or donated. I have gone to this dry cleaner for 3 years and never received even a phone call that they were getting rid of my clothes. The cost to me is at minimum $600. They were flippant about my loss and offered nothing in return, not even in an apology. Do not go here, they are not trustworthy.
Date: 10 years ago

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